Template Commands

Template Commands will allow you to create commands that can be sent from GpsGate to your assets in many ways.

Where you can send commands from

Manually from the Asset panel, using Command Groups.
Automatically, from an Event Rule, for example when an event occurs (e.g. SOS).
Manually, from the Fleet App.
Manually, from the Terminal Window.
In batches, using the Device Manager.

1. In Site Admin (Legacy), go to Devices > Commands

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2. Select your tracker Brand

3. Click in New Command

4. Enter a name for your command.

5. Fill in with the Command and sending methods

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6. Save your command.

7. Mark your command as Queueable (recommended)

8. Select which model/s you want this command to be available to.

Command settings and device type options

9. Save your command.

Duplicate commands: You cannot send the same command if an identical one is still pending or being processed. Once the previous command completes or times out, the system will allow a new one.
Timeouts:
- For non-queueable commands, the default timeout is 10 seconds (unless customized).
- For queueable commands, the default timeout is longer (up to 48 hours).
Command templates: If a command template contains multiple steps, the timeout applies per step, not for the whole template.
Different commands: You can send a different command while another one is being processed. If the previous command is still pending, the new command will simply be placed in the queue.

To send commands over SMS, you need to enable an SMS provider.
GpsGate does not provide you with commands or configuration software for your trackers.
We recommend verifying your tracker documentation or check with your tracker support which is the right command to configure your trackers to point to your newly installed GpsGate IP and port.

All the commands history can be found on Main Menu > Site Admin > Diagnostics > Device commands.

Device commands interface screen