Adding devices to GpsGate

mceclip1.png Configure your device to report to GpsGate server

The first step is to configure your device to point to GpsGate server. 

Read this guide about device configurations.

mceclip2.png Add the device into an application

The second step is to add the device into an application. There are multiple ways of doing this depending on your current situation:

First device

If it's the first device you add in your application, you will be prompted by the assistant to choose an option.

Follow this guide to install your first device.

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Second device and more

If you want to add your second device (or if you prefer to skip the first device assistant), follow these steps:

1. Click on + Device

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2. Type in a Username and a screen Name.

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  • Username should be a unique name for your device in the system. 
  • Name is the device name on screen.

3. Go to Device 1 and type in your device brand or model.

If you don't find your device in the list, check if your device is compatible with GpsGate here.

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If the device plugin has not yet been installed, you will be prompted to install it first:

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4. Type in your device ID or IMEI number.

This number is usually on the device label. Ask your device manufacturer if you need more details.

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5. Click on Save.

Congratulations! Now your new device is added to the platform!

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Scenario 1: device already reporting to the server

On step 4 above, If your device has already generated traffic to the server, you will see the connection down below. You can click in the box and it will turn in  blue .

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Click on Connect button to finally add it.

Scenario 2: device not yet reporting to the server

On step 4 above, you can also add the tracker details manually by clicking in 

Add tracker manually + button.

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Enter the IMEI/Device number below:

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Add the tracker to the list by clicking on + button, then finally click Connect.

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Using this option, your device will start generating traffic to the server as soon as it's configured and operating normally.

Scenario 3: OS firewall closed

On Step 4, when adding the device, is possible that your Windows Server ports are closed for incoming connection, click on Open firewall to allow incoming traffic.

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Scenario 4: physical firewall/router ports closed

On Step 4, it is also possible that your Windows Server firewall is open, but your router/firewall needs Port Forwarding. Check your router/firewall configuration and try again.

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Additional features

Template Commands

You can send commands to your devices using template commands.

Read more about how to use template commands.

ECO Driving

Devices supporting accelerometer can take advantage of the eco report.

Read more about how to use eco report.

Some device brands and models support extra features such as:

Camera support

Some devices support sending images from a camera connected to them. Check in our camera guide which models are supported and how to use the camera plugin.

Read more about how to use camera.

Crash data

Read more about how to enable crash data.

Troubleshooting

If you experience problems or have further concerns regarding adding devices into GpsGate, please read our troubleshooting guide for more information.