All my assets are offline!

The most common problem when all assets go offline is that your firewall blocks traffic from your trackers.

1. Go to Main Menu > Site Admin › Devices › Listeners

2. Click on the device Listener

3. Press on the Test connection button. 

Screenshot 2023-12-12 at 12.29.26.png

If the test fails, please verify your firewall.

asset troubleshooting

If you still have problems, check our tracker troubleshooting guide.