Dashboard Feature FAQs
Questions GpsGate users ask most about the Dashboard Feature
Looking for more information about Dashboard? Here are some frequently asked questions that explain Dashboard main features, data collection, and billing information.
Metrics & Widgets
Q: What are Metrics?
A: Creating Metrics is your first step in using the Dashboard feature. Metrics are the data source for generating Dashboard results. Once configured, Metrics refresh every 5 minutes to generate tracking and event data for analysis.
Q: What are Widgets?
A: Widgets bring your Metrics to life. Charts, lists, and graphs display Metric results in your application. Want to show top speeding events in both a list and a chart? No problem, you can create multiple Widgets from one Metric.
Q: How do I drill down into my Widgets?
A: The drill-down function makes total fleet insight even easier. From any Widget, you can click further to learn about specific vehicles or event details. From generating a Top Lists of speeding events to the exact time an event occurred, Dashboard Widgets give you the power to dig into detailed fleet behavior.
Q: What is a Top List?
A: A Top List is produced when drilling down from a Widget. For example, from a speeding event Widget you can produce a list of vehicles or drivers with top speeding events. Drill down even further and see when and where speeding events took place.
General Dashboard FAQs
Q: What information can I access from the Dashboard?
A: You can view vehicle status, event counts, event timestamps, and distance summaries.
Q: Can I access the Dashboard on a mobile device?
A: Yes, after you have enabled and configured Dashboard in the web application, you can view the Dashboard on GpsGate's mobile Fleet App. You can also trigger push notifications to the Fleet App.
Q: Can Dashboard view historical data?
A: Yes, you can view historical data from the time you create the Metric and onward.
Q: Why don’t I see any results immediately after enabling the Dashboard?
A: The Dashboard requires some time to collect and process data. It updates and refreshes results every 5 minutes, so you'll need a few minutes before you see changes in your Widgets.
Q: Will enabling the Dashboard feature apply to all applications?
A: No, you can select which application(s) the Dashboard is applied to; it’s not automatically applied to all applications.
Q: Can I remove the Dashboard feature if I no longer want to use it?
A: Yes, you can remove applications from the Dashboard configuration, and the feature will be deactivated, with no further charges.
Dashboard billing structure
Q: How am I charged for GpsGate Dashboard?
A: Dashboard is a GpsGate premium feature. Pricing is as follows:
- 1 EUR/USD per Metric per month - 0.05 EUR/USD per vehicle, metric, and month
*Great news! Dashboard is free to try until December 1st, 2023
Q: If I create 1 Metric and apply it to 100 units, how much will I pay per month?
A: Metric cost: 1 * 1 = 1 EUR/USD
Usage cost: 0.05 * 1 * 100 = 5 EUR/USD
Your total cost here is 6 EUR/USD per month.
Q: If I create two Widgets with the same Metric, will I be charged twice?
A: No, you will only be charged for the Metric itself.
Q: If I create the same Metric on two different applications, will I be charged twice?
A: Yes, Metrics are billed per application. In this scenario, you will be charged for both instances.
Q: How will I be charged if I share my units between two applications and create different Metrics for each?
A: Dashboard Metrics are charged per application. In this case, you will be charged for units in both applications.
Q: Where can I find an overview of Dashboard billing?
A: At any time, you can navigate to Site Admin > Account > Billing to get an overview of your monthly billing.
Q: Can the Dashboard send notifications when specific events occur?
A: Yes, you can configure notifications in the Dashboard management settings to be sent when Metric values reach predefined thresholds.
Q: Where will I receive these notifications?
A: Notifications will be sent through the GpsGate Fleet App.