Event Panel Features & Management

The event panel design helps customers manage events quickly and accurately. All of the features have been designed with operators and managers in mind. Read on to learn how to use and enable the new features.

Real-Time Overview

The Real-Time Overview feature provides immediate visibility into ongoing events. Events are displayed in two formats: card view and list view. Key rules include:

Display Format: Users can choose between a card view or a list view for monitoring events.
Event Color Coding:
- Events shown in black represent all open events.
- Events shown in red indicate newly opened events.

Event Count: Each event card or list item shows the total number of open events.

Card overview

All active event rules show in a card carousel. You know exactly what's going on with your fleet at all times. You can see the total open events on the card. New/unseen event counts are shown in the red circles.

You can see the current count for each event type on the card and the number of new events.

List overview

If you want to see a list view in the events panel, click the list icon to change the view. You can monitor events as they occur in real time.

Event location on the map:

You can also view real-time event information by checking the open event counts directly on the asset markers displayed on the map.

Open events in the Asset List:

You can also choose to display an open events column in the Asset List. To do this, right-click on any column to edit the columns shown. Click on a column header (e.g. Open events) to sort the assets by this column.

Events drill-down

It's easy to drill down to the information that matters to you - events by type, date, or asset.

To drill down to today's open events for an event type, simply click on the list icon directly on the event card. This will display all open events from today's date. To change the event data columns displayed in this view, right-click on a column.

You can also add a filter on event type or event date from the main list overview.  

To filter by event type, click the Filter Events button. 

To filter by event date, click the Filter by time and date...  If you select a date in the past, you will see open & closed events from that date.

 

You can also click on any asset on the map to drill down. Right-click on the user and select 'Show only this.' All open events will show for the asset.

Remember, you can edit the columns to see additional event fields in this view.

Events are tied directly to assets so operators know immediately which driver to call.

 

Prioritized notifications

Operators need to know immediately about serious events. The pop-up notifications provide real-time information on high-priority events like SOS or speeding.

High-priority events

To enable pop-up notifications for high-priority events, click on the menu icon in the events panel.

Press on  Edit notification settings...

Select an event rule to enable/disable notifications. Be sure to save the workspace after saving your changes.

Operators can monitor lower-priority events in the real-time overview. The new event count on the cards alerts them to new incidents, or they can see them in the list view.

Detailed event records

Each event record contains key information from the asset outputs. Operators can also record notes when closing an event.

To close an event and add comments, click on the event, and select 'close event.' Type in operator notes before closing the event.

Detailed event records let managers know exactly what happened in the field and in the office. Event records help form an audit trail and make events traceable back to drivers and operators. You can be sure that official processes and protocols are followed.

The event record will contain the date, time, location, and asset. It may also have other event-specific information such as speed, temperature, idling time, etc. In addition, it will have any operator comments.

Deprecated features

Former Timeline and Event Icons are replaced by Area Search.

Additional Tips

As always, be sure to save your configured workspace to be sure you don't lose edits and changes.