Batch import devices/users from a CSV file

Batch Import is a tool that allows creating users in batches, saving time and effort for the administrator of the application. 

Importing users in batches will usually require these generic steps:

1. Define a CSV file for each user group (e.g.: one CSV file for importing Operators, another CSV file for each device brand/model of device you want to import).

2. Define the User Type > Devices

3. Import the CSV file using Batch Import.

Enable Batch Import privileges

1. In Site Admin, access the Privileges and Features of your application.

2. Enable _BatchImportUsers privilege.

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User Type

The batch user import is based on User Types; therefore, before importing users, is required to define the user type with the User Type Editor.

1. Open the User Type Editor.

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2. Select the user type Device and click on Edit icon.

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3. Go to Devices and select the default device for Device 1

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4. Save the user type. 

Importing users

Prepare the CSV file

The CSV file for the type Device, needs to have a minimum of 3 fields: username, name and IMEI.


OLE571,OLE 571,999111999111
OOZ334,OOZ 334,999111999112
OOB441,OOB 441,999111999113

Username: The username of the user that is being imported. This username should be unique in the server.
IMEI: The IMEI corresponds to the device that is being imported. IMEI number should be unique in the server.

Batch import

1. Access Batch Import Users from the Vehicles panel options.

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2. Select which User Type you want to import. In this example, we'll use Device.

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3. When the import is completed, you'll see the results on the screen:

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 Additional notes

  • These steps have to be repeated for each group of devices of different brands/models. Keep in mind that you'll have to have separate CSV files for each group.
  • Accumulator and Custom Field names are case sensitive.
  • A user can only be imported once, therefore, if the same file is imported twice, no extra users will be created. There is no undo for this function.
  • In the description field, you can use \r\n\r\n to add a new line in the description.