The Event Rule and report events do not match

Problem

The event rule did not trigger, but you can see the event on the report. Or the other way around: you see the event in the Events panel, but you don't see it in the Events report.

Cause

Event rules only use live data, and buffered data is not considered. However, reports (for example, EV1000) use all data, including buffered data.

The events you see in the Event panel are from live data. 
The events in reports are from complete tracks of processed data.

In the Track Points panel, you can enable the Received time column to see when a specific track point was received and in which order.

Note that the Time column is the time the device sampled the message locally on the device. And Received time is when the server received the message from the device.

Solution

Configure your devices to always send up messages in time order.