Sending users alerts in the application with system messages
System Messages allow you to send messages directly to application users. For example, you might want to inform them about upcoming system maintenance. This can be done when they log in or as a pop-up pushed to logged-in users at a specific time. You can send to users across applications by using roles and application Groups.
Configure System Messages
1. Navigate to Main menu> Site Admin > Applications > System Messages.
2. Click on the + System message button to add a new system message.
Enter the information for each field:
| Heading | System message heading (special characters like ” [’<>] " are not supported). |
| Text | Message content (special characters like ” [’<>] " are not supported). |
| Type |
Push - pushes a pop-up to logged-in users at the time specified in the “At Time” field. At Login - shows a pop-up when users log in after the time specified in the “At Time” field. |
| Send date/time | Time when the message will be shown (as per the explanation above, based on message type). |
| Application Group | Group of applications that will receive the system message. This is available only if there are application Groups registered in Site Admin > Applications > Application Groups. |
| Roles | Roles that will receive the message. If an “Application Group” is selected, Roles are from this “Application Group”. If there are no “Application Groups”, all available Roles will be shown |
3. Save the System Message.
Now your new system message is created.
Click on the List button to see all users who received the message and who have read it.
- If a system message is edited and re-saved, it is considered a new message. The list is reset and all users will receive the message again.
Sending system messages to multiple applications
1. Create a Group containing the applications you need to notify later
2. Log in to any of those applications with the Site Admin user
3. Follow the procedure to add a System Message above.
4. When selecting the Application Group, choose the Group created first step.
5. Save the System Message.