Driver name does not show up

Problem

The driver's name does not show up in the Asset list.

Vehicle tracking dashboard with speed and address.

There might be multiple possible causes for this issue to happen:

Case 1: The driver event rule is not properly set up.

Case 2: The driver user is missing.

Case 3: The driver ID used in the driver user does not match the Ibutton/RFID information the tracker sends.

Case 4: The GPS tracker is sending the Ibutton/RFID information, not in order (sends in priority mode).

Case 1: make the Driver event rule as described in this guide.

Case 2: create the driver user as described in this guide.

Case 3: Make sure you use the same ID as the driver user to match the ID the tracker sends.

Case 4: Configure your tracker to report in order. More info here.