Driver name does not show up

Problem

The driver name does not show up in the Vehicle list

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Cause

There might be multiple possible causes for this issue to happen:

Case 1: The driver event rule is not properly set up.

Case 2: The driver user is missing.

Case 3: The driver ID used in the driver user does not match with the Ibutton/RFID information the device sends.

Case 4: The GPS device is sending the Ibutton/RFID information, not in order (sends in priority mode).

Solution

Case 1: make the Driver event rule as described in this guide.

Case 2: create the driver user as described in this guide.

Case 3: Make sure you use the same ID in the driver user to match the ID the device sends.

Case 4: Configure your device to report in order. More info here.