Site Admin User Search
User Search is a tool found in the Site Admin menu and can be used to give you a better overview of all the users on a server, which users are billable, and in which applications they are. You can also save the search results as a file.
Navigate to Main Menu > Site Admin > Users > User Search
The search box can be used to search for things like username, IMEI, application name, etc. You can limit your search to an application Group. Application Groups are a way to group applications in Site Admin, and a Group can include one or many applications.
By clicking the column header, you can sort the table based on that column.
Save results
You can save the search result to a file (CSV) by clicking the Export CSV button in the top right corner of the table. The file will contain all results and columns that are visible in the table. You can also export the data into a CSV localized file when you click on the drop-down arrow next to Export CSV.
CSV vs CSV (localized)
CSV
This file will export the data in the UTC or the GMT timestamp.
CSV (localized)
This file will adjust variables and apply the local timestamp according to the application's settings, including measurement units and timezone. If you need the exported data to reflect metric measurements and local time as configured in the application, use the CSV Localized export option.
If you don’t want a column to be visible in the export, you can disable that column by clicking on the column header of any column. Select which columns you want to be visible in the exported file, and then export the results again.
Typical uses
Save a file with all users consuming licenses for an application
Check the Show only paid checkbox.
Select the application Group that includes the application that you are interested in.
Use the right click on the header to show/hide columns.
Click on the Export CSV button to save a CSV file. If necessary, import the file to Excel or similar software and make any visual modifications that suit your needs.
Find users/assets that are wasting your licenses
Check the Show only paid checkbox.
Sort the table by Last Device Activity to show devices that have not been active for a long time.
Take action. Should this user be removed? Is the device not configured properly?
Find the user in any application by username or device IMEI
Use the search box to search for the username or IMEI.
If you want to narrow down the search to a few applications, select an application Group that includes those applications.
The user that matches your search will be displayed in the table.