Blog |   Jobs |   Submit a ticket
logo
Sign in
  • Products
    • GpsGate Server
    • Fleet app
    • Splitter
  • Resources
    • Developer docs
    • Downloads
    • Release notes
    • Blog
    • Partners
    • Supported devices
  • Company
    • Contact us
    • About
    • Careers
    • Legal
  • Support
  1. GpsGate Support
  2. Dispatch
  3. Troubleshooting

More articles

  •   Network request failed
  •   Route optimization does not work
  •   ERROR Unknown column 'Jobs.EndLocationID' in 'field list'

Share on social media

  • Facebook
  • Twitter
  • LinkedIn
Avatar
Juan
  • November 10, 2020 09:43
  • Updated

Network request failed

Problem

When using the Dispatch app from an Android 9.x device, you receive the following error message:

mceclip0.png

Network request failed

Solution

You need to enable HTTPS on your server. 

Related articles

  • How to enable HTTPS on your server
  • Route optimization does not work
  • Tips to troubleshoot device to server connection
  • How to create and import jobs & routes in Dispatch
  • Geofences, geofence groups, and event rules
Company
  • About
  • Jobs
  • Contact us
Products
  • GpsGate Server
  • Splitter
  • Fleet app
  • Tracker app
Resources
  • Blog
  • Support portal
  • Developer
© GpsGate AB All Rights Reserved.