Map not loading: stuck at the 'spinning wheel'

SYMPTOM

The map never loads when you try to log in. You're stuck with a spinning wheel.

gpsg_loading_screen.gif

You can however still log in to Site Admin.

CAUSE

The most common problem is that a failed re-start of the service earlier has left the BlockEnabled file.

SOLUTION

1. Stop the service under SiteAdmin > Service
2. Delete the file on C:\GpsGateServer\Franson NMEA Service\BlockEnabled (if it exists)
3. Start the service again under SiteAdmin > Service