The service will monitor your server and send you a SMS or email when something is detected to be wrong. For example, if the server goes off line or there are performance problems, database problems, some types of network problems, etc. The intention is that you should be able to trust the server is running fine, and if it needs attention it should notify you through our watchdog service.
Here are some conditions that can be detected:
- Server off line.
- Performance problems.
- Protocol problems.
- Database problems.
- Number of trackers online goes under a certain limit.
- SMS and email sending issues.
How do I get the WatchDog service?
This service is available for for all pay-as-you-go pricing models. For on-premise customers the setup will be done upon request by contacting support. The hosted service already includes this service since the beginning.
For legacy installations with 25 or more licenses with a valid maintenance and support agreement, and for this category of servers, it is free. The watchdog service runs on our servers and your server connects to it to be monitored. This service is already part of the hosting service, so if you have a hosted server, we already monitor your server.